See Important Shipping Information Regarding Chinese New Year January 19-30th



Shipping Information

Please see our FAQ page for the latest Covid 19 store information. 

CHINESE NEW YEAR INFO:

Since many of our production partners are located in China please note that orders placed between January 19th and 29th will not be processed until January 30th. Normal service will resume when our production teams return from the Chinese New Year holidays.

NOTE: Due to high demand Purses and Bags have an extended production time of 7-14 days.

We currently ship to the United States and Canada.

Shipping time/delivery estimates are displayed on the item page and check out based on your destination. We cannot guarantee delivery on specific dates...hence the time ranges shown on each product page.

Production/handling time normally takes 2-7 business days depending on the product regardless of delivery option chosen. 

Typical Delivery Estimates (see product page for details)

Please allow 2-4 weeks for delivery for orders shipped from Hong Kong or China.

Please allow 7-12 Days for orders shipped from the USA to addresses in the United States

Please allow 10-14 Days for orders shipped from the USA to Canada.

Shipment tracking will be provided for all orders.

The majority of our items ship for free with the exception of 12 inch ceramic tiles and pendant necklaces.

All of our goods are custom made on demand. In order to cut down on shipment costs your order will be sent directly from the production facility. Our production partners are located in Hong Kong, The United States and some European Countries. 

Shipping carriers might experience delays during holiday periods, or inclement weather. We have no control over shipping carrier delays including delays at customs for international orders. All delivery timelines listed at checkout are estimates only and may vary.

If items in your order are from multiple manufacturers your order will be split up. Tracking will be provided for each shipment.

Sometimes online tracking information takes a few days to be updated between carriers. Please check your email for shipping notifications. Tracking numbers and/or links to tracking will be provided in your order history.

At this time buyers located in European Countries, Australia, and New Zealand should visit our eBay store if they wish to make a purchase: 

https://www.ebay.com/str/trtarthomedecoraccessories